Benefits...

Introduction to the Epicor Users Group

- All Volunteer Led (Steve Petska, Sam Alagno, Scott Lepley, etc.)
- Staffed Office
- Website
- List Servers for each Epicor product
- Enhancement Portal - Review, comment, vote and enter enhancements for all products
- Leadership Councils
- Vantage/Manufacturing/Migration Council
- We are a co-sponsor of Perspectives, the annual Epicor user conference
- Regional Users Meetings
- Monthly Board Meetings
- Leadership Councils
- Focus Groups
- Positive working relationship with Epicor
- Membership fee is per company. No limit to the number of employees that can use our benefits.

Benefits of Joining the Epicor Users Group

- Discount registration to Perspectives, the annual Epicor user conference usually held in October
- Quarterly Newsletter
- Access to secure list servers, with threads, archived documents etc.
- Enhancement Portal allows members to enter, comment and vote on enhancements for their Epicor product. Reviewed by Epicor Software.
- Opportunity to be involved with Leadship Councils - directly involved with 'steering' the product.
- Office resources for coordinating meetings, administrating the group
- Networking/developing 'sphere of influence'
- Ensuring the ongoing viablilty of the product and company - Protecting your investment
- User Survey/Database, with performance measurements, on system configurations from users to users
- $360 per year, per company, no limit on number of staff. Amount prorated during the year for new members enrollment.
- The discount for 1 person to attend Perspectives virtually pays for membership.

1.  We are the ONLY organization that protects your investment in Epicor Software.  We hold multiple meetings with Epicor every month, and monitor their development of products, new releases etc.  Examples of our work are the more deliberate migration strategies, the policy of not releasing new versions until at least 5 beta sites are live, scheduling tech service 'slots' for heavy upgrade call volumes.

2.  We are the PRIMARY external, independent, source of product enhancements and work closely with Epicor to ensure that the enhancements work correctly for our industries.  Examples of our initiatives here are improvements in serial number tracking, consignment inventory, 3 way billing, and the new financial package available in Epicor 9 - just to mention a few.

3.  We take our job seriously, and have a physical office, staff, and our own list server for exchange of ideas, issues, and we compile and share programming routines across users.  The members of our Board (fellow users) monitor our list server, and ensure that key issues are followed up on with not only our Board, the Leadership Councils, and with the members of Epicor's executive and development staffs who sit on those committees.

We are always open to suggestions from our constituents (you) on how to improve our service to the Epicor community.  We are the FIRST ones that you call when you're having trouble with Epicor on any level, and we are looked to for leadership and guidance regarding your Epicor system. In a time of limited resources, we are lobbying for you, with Epicor, for $360 per year - less than a week's pay for one of your staff.  We feel we are providing exceptional value, and encourage you to consider membership in the Epicor Users Group.