Educational: From Inbox to Kinetic: How AI Sales Order Entry Actually Works
Thursday, August 6 - 11AM ET
Most manufacturers running Epicor Kinetic still key sales orders in by hand. Customers email orders as PDFs, spreadsheets, and plain text, and someone retypes them into the ERP. EDI handles a handful of high-volume accounts, but the long tail of customers never justifies the setup, so the manual work never goes away.
This session is a practical, product-neutral look at how AI is now being used to close that gap: reading incoming orders, matching them to Kinetic records, and creating sales orders ready for review, with a human always in control before anything is committed. It includes a live demonstration of the whole mechanism, inbox to ERP in a single drag and drop, working end to end in a real Kinetic environment.
You'll walk away knowing:
- How AI reads an unstructured email order and turns it into a structured Kinetic sales order
- Why human-in-the-loop review matters, and why fully autonomous posting is the wrong design for a manufacturing shop
- Where the process is genuinely hard (customer matching, PO capture) and what to watch for
- How to measure an AI system's accuracy honestly, using the audit trail in your own Kinetic data
Speaker: Mark Betts, founder of lowki.ai and Business Technology Manager at Thomas Dudley Ltd, where the system was first built and proven in production.
Register Here!
This webinar is for EUG Premier Members only.